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Returns
Products
Returns accepted on unused, clean label skeins of yarn only.  Refunds given on yarns returned within 14 days.  No refunds on special orders.  Store credit given on yarns returned within 3 months.  Store credit valid for 6 months.  No returns on knitting needles, gadgets, books, patterns, discounted or discontinued merchandise.

Classes

Class Materials:   Except when noted, yarns must be purchased from Mosaic Yarn Studio.  Come in as soon as possible to pick out your supplies in case we need to order something.  Students receive a 10% discount on all class materials!  Please come to class with any gadgets you might need as well as the book or pattern if necessary!

Pre-Registration: Pre-registration is required for all classes.  You may register by phone with a credit card or online.  Of course, you can always register in person!

Minimum:  A minimum of students is required in order for a class to run.  You will be notified one week in advance if the minimum is not met and your deposit will be refunded. 

Cancellation: Store credit can be issued for your deposit if we are notified one week before the start of class.  After this point, deposits are non-refundable.  Out of courtesy to our instructors, no make-up classes are given. 

All Classes:  100% payment is due at the time of registration.

 

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